To find your found object faster, please send us an e-mail or have the following information available when you call:


>> Information about the place and time of the loss

>> Exact description of the object (brand, material, colour, size, imprint, engravings, photos, etc.)

>> For mobile devices Manufacturer, model, IMEI number of the device/SIM card number (both can be found in the purchase documents)

Free pick-up on site or paid shipping possible (processing fee 15.- euro including VAT, plus insured shipping costs). Collection by third parties is possible with ID & power of attorney.

Appointment for collection

Phone: +49 (0) 7221 / 27 59-525

[email protected]

Lost property will be disposed of after expiry of the statutory retention period of 6 months.